- Tel : +1 6266731176
- Email : joseph@felicitysolar.com felicitysolarusa@gmail.com
Is battery BMS included?
Yes. It contains advanced BMS and is very safe to use.
Does the battery have overcharge and overdischarge protection?
Yes. We use advanced BMS, which can well protect the battery from overcharging and overdischarging.
What's the delivery time?
Sample lead time: 3-7 days. Order lead time: 12-25 days.
How to ensure the quality?
Always pre-production samples before mass production; always final inspection before shipment.
Do you provide after-sales service?
Yes, the warranty period for lithium batteries is 5 years or 10 years, if there is any quality problem on our side during this period, you can contact our online customer service.
How is your technical support?
We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime.
How to become your agent?
Contact us through WhatsAPP, we will give you the best price and look forward to your greetings.
Can you get the the battery customized for us ?
Of course, brand name, color, designed unique patterns available for customization.
Felicity ESS relies on Felicity Group’s 17 years of professional experience in photovoltaic energy storage. It is a company focusing on the mid-to-high-end energy storage, integrating R&D, production, sales, A high-tech enterprise serving photovoltaic energy storage.
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After-sale service
